I have had this happen a number of times where a package was placed in the wrong crate. In one case I called and was told it was put in a crate for a PO 5 miles away but different city. I called them and asked if I just couldn't come and pick it up. Nope, it had to be scanned and delivered by the P.O. Well, it went back to a distribution point 110 miles away then back to another distribution point and finally back to me 4 days later. BTW, I have had extremely poor service using a PWE until I figured out that, since I started using a #10 envelope, I have had no problems. I don't know why, maybe because there are so many regular envelopes being sent, the system can't handle it.
