USPS auto-debiting my Shipstation account... this one makes no sense!

zlw1

zlw1

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I got debit'ed $0.52 today for this

1740663095384.webp

This wasn't an issue where I accidentally used media mail, it was USPS ground advantage... what they've replaced first class with.

Can you over-exaggerate the dimensions size to get charged extra? What?

Better yet, when I go to appeal this non-sense, even as little as it is, I don't care.
1740663027385.webp
For those of you who can't read in red "Dispute is not valid, please contact your postage provider to confirm your information"

Makes more sense every step I take.

Thanks USPS! You guys are awesome
 
I actually had an adjustment happen when I sent @cardhunterpr the 2025 Topps box he won in our last contest. The good news is that I actually received a refund of $1.xx. I'd never known of the USPS to do adjustments like this after the fact but at least it does happen both ways. In my case I mis-calculated the weight as being too high so they refunded me the difference. May not be the last time this happens, either, because I purposely over-exaggerate the weight on all my packages to make sure they don't get sent back to me due to insufficient funds and I definitely don't want someone else having to pick up the tab on the shortage. Of course if they're doing automatic adjustments with Shipstation now, I don't guess that's something I need to worry about anymore.
 
Mike said:
I actually had an adjustment happen when I sent @cardhunterpr the 2025 Topps box he won in our last contest. The good news is that I actually received a refund of $1.xx. I'd never known of the USPS to do adjustments like this after the fact but at least it does happen both ways. In my case I mis-calculated the weight as being too high so they refunded me the difference. May not be the last time this happens, either, because I purposely over-exaggerate the weight on all my packages to make sure they don't get sent back to me due to insufficient funds and I definitely don't want someone else having to pick up the tab on the shortage. Of course if they're doing automatic adjustments with Shipstation now, I don't guess that's something I need to worry about anymore.
Click to expand...
USPS in your favor? Wow!
 
zlw1 said:
I got debit'ed $0.52 today for this

View attachment 507

This wasn't an issue where I accidentally used media mail, it was USPS ground advantage... what they've replaced first class with.

Can you over-exaggerate the dimensions size to get charged extra? What?

Better yet, when I go to appeal this non-sense, even as little as it is, I don't care.
View attachment 506
For those of you who can't read in red "Dispute is not valid, please contact your postage provider to confirm your information"

Makes more sense every step I take.

Thanks USPS! You guys are awesome
Click to expand...
That is crazy tough luck there. Hope you can resolve it!

Mike said:
I actually had an adjustment happen when I sent @cardhunterpr the 2025 Topps box he won in our last contest. The good news is that I actually received a refund of $1.xx. I'd never known of the USPS to do adjustments like this after the fact but at least it does happen both ways. In my case I mis-calculated the weight as being too high so they refunded me the difference. May not be the last time this happens, either, because I purposely over-exaggerate the weight on all my packages to make sure they don't get sent back to me due to insufficient funds and I definitely don't want someone else having to pick up the tab on the shortage. Of course if they're doing automatic adjustments with Shipstation now, I don't guess that's something I need to worry about anymore.
Click to expand...
Yeah I do the same as well.
 
@zlw1

That is so frustrating, its not the amount, its the principle of funds coming out of your account without your knowledge. Of everything they have to deal with, I would think that would be really low on the USPS priority list!

I have not had luck in the past buying shipping labels through ebay, and have not dealt with shipstation at all. I will say, if its a USPS operation, you know its about as legit as a 3 dollar bill!

Hope it gets resolved, Cheers!

Kevin
 
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